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Decagon’s Ashwin Sreenivas: Building a $1.5B AI Support Giant
Decagon co-founder Ashwin Sreenivas discusses building an AI customer support platform valued at $1.5B. He shares insights on their Agent Operating Procedures (AOPs), finding product-market fit with complex enterprise workflows, and the vision for AI concierges. This conversation explores the technology and strategy behind one of today’s fastest-growing AI companies.
Startup Project Podcast
Conversations with founders, operators and investors who are building the future. Listen to find the stories, ideas, tactics & investments behind the products that will define the future of technology.
